Incidents
System Telemetry
On-call shifts: 20%Status pages: 99.95%Alerts used: 40%Automated triage: 15%
Critical issues+12%
38Days incident-free+24%
26Mean resolution-64%
14mIncident Health Score
Live
Active cases | 38 |
Critical Cases | 5 |
Avg Resolution Time | 18m |
SLA Compliance | 97% |
System Status | Operational |
Incident Frequency
Cross-system anomaly telemetry over selected window
Triage 1,234Fixing 0Investigating 24
Incident Lifecycle Stream
INC-2847 · Ransomware / Timeout Isolation
Detection
02:14 PM
Resolved
Investigation Started
02:17 PM
Monitoring
Threat Confirmed
02:23 PM
Resolved
Containment Initiated
02:28 PM
Mitigated
Recovery In Progress
02:34 PM
Active
Resolution & Verification
02:40 PM
Monitoring
AI Investigation
Automated threat intelligence & attribution
GPT-SOC
AI Summary: Unusual outbound latency from US-East gateway detected following burst inference timeouts on /chat/completions. DPRK-attributed scanning signature isolated on edge nodes.
Threat Attribution204+18% ↑
Financial: +8%DPRK: +15%Espionage: +4%
Primary VectorHTTP Flood · Ingress Cascade
Confidence Score98.4% (Autonomous)
Remediation ActionRunbook RB-402
State Distribution
Engineering bandwidth by incident phase
Avg Triage: 4m 12sResolution SLA: 94.2%
Active Incident Stream
Production anomalies under active investigation
FixingINC-2847 - 7h 7m
TW
Gateway replica timeout cascade on /v1/chat/completions
Tommy White - tommy.w@company.com
Auto-containment activeRunbook RB-402
InvestigatingINC-2849 - 24m ago
EB
Upstream token quota depletion across Frankfurt edge cluster
Elizabeth Belle - e.belle@company.com
Auto-containment activeRunbook RB-402
AI Incident Copilot
Autonomous remediation actions and runbook execution
Hi, SRE Team 👋 How can I assist with active triage?
Suggested:Analyze timeout cascadeRun failover simulation
Gateway Specifications
Endpoint topology and operational configuration
| Internal name | chat-completions |
| Version | 2026-08-01 |
| Provider | Northstar inference |
| Primary region | us-east |
| Owner | ML platform |
| SLO | 99.95% monthly |
| Base URL | api.northstar.dev/v1 |
| Filtered August incidents | 1,681 |
Internal Notes & Runbooks
Triage guidelines and postmortem notes
Aug 17 spike traced to unbounded retries — read the outage postmortem before touching limits.
Runbook RB-402: Check upstream token quotas before initiating edge failover.
Automated health checks trigger P1 alert if gateway latency exceeds 1,200ms for 3 consecutive polls.